1. Introduction
Welcome to Esla Spices (“we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your use of our website www.eslaspices.com (“Website”) and the purchase of our products (“Products”). By accessing or using our Website and purchasing our Products, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or purchase our Products.
2. Use of the Website
Eligibility: You must be at least 18 years old to use our Website and purchase our Products.
Account: You may be required to create an account to access certain features of our Website. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
Prohibited Activities: You agree not to:
- Use the Website for any unlawful purpose.
- Engage in any activity that interferes with or disrupts the Website.
- Attempt to gain unauthorized access to any part of the Website.
- Use the Website to transmit any harmful or malicious content.
3. Product Information and Pricing
Product Descriptions: We strive to provide accurate descriptions of our Products. However, we do not warrant that the descriptions are accurate, complete, reliable, current, or error-free.
Pricing: All prices are listed in Indian Rupees and are subject to change without notice. Prices do not include shipping and handling fees, which will be added to your total purchase price.
Availability: We cannot guarantee that all Products will be in stock at all times. We reserve the right to discontinue any Product at any time without notice.
4. Orders and Payment
Order Acceptance: Your order is an offer to purchase our Products. We reserve the right to accept or reject any order at our discretion. Once your order is accepted, you will receive an order confirmation email.
Payment: We accept various forms of payment as indicated on our Website. By providing payment information, you represent and warrant that the information is accurate and that you are authorized to use the payment method.
5. Shipping and Delivery
Shipping: We ship our Products to various locations. Shipping costs and delivery times may vary based on your location and the shipping method selected.
Delivery: We will make reasonable efforts to deliver your order within the estimated delivery time. However, we are not responsible for delays caused by factors beyond our control.
Risk of Loss: The risk of loss for your order passes to you upon delivery to the carrier.
6. Returns and Refunds
Returns: If you are not satisfied with your purchase, you may return the Product within 2 days of receipt. The Product must be unused, in its original packaging, and accompanied by the original receipt.
Refunds: Upon receipt and inspection of the returned Product, we will issue a refund to your original payment method, excluding shipping and handling fees.
Exchanges: We do not offer exchanges at this time.
7. Intellectual Property
Ownership: All content on our Website, including text, graphics, logos, images, and software, is the property of Esla Spices or its licensors and is protected by intellectual property laws.
Use: You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any content on our Website without our prior written consent.
8. Limitation of Liability
To the fullest extent permitted by law, Esla Spices shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the Website; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from the Website; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through the Website by any third party; or (e) any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available through the Website, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.
9. Indemnification
You agree to indemnify, defend, and hold harmless Esla Spices, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Website.
10. Governing Law
These Terms and any disputes arising out of or relating to these Terms or the use of the Website shall be governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law principles.
11. Changes to These Terms
We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page. You are advised to review these Terms periodically for any changes. Your continued use of the Website after the posting of changes constitutes your acceptance of those changes.
12. Contact Us
If you have any questions about these Terms, please contact us at:
Esla Spices
Ebeal Joseph Binoy
Email: eslaspices@gmail.com